Comments & Compliments

We would like to know when we do get things right and when our colleagues are providing excellent services to residents. We also want to know what you think of our services and we want to encourage and welcome your feedback to improving services.

Let Us Know if:

  • We have done something particularly well and we will ensure this is shared with the relevant individual/Team or service.
  • You have a suggestion of how we can do something better

How you can tell us

You can contact us in many ways to give us your feedback

Online form 

By Email - complaints&

Via Social Media -

By Telephone - 0800 633 5500 or 0300 111 0000

Write to - Customer Services Manager, 8 Poundswick Lane, M22 9TA