The vision

Creating communities where people choose to live and work, having pride in their homes and services.

One Community

  • Shared standards
  • Protecting the safe enjoyment of our homes
  • Providing and sustaining community resources

One Service

  • Being there for you when you need us
  • One point of contact to resolve issues
  • Services that reach everyone

Creating a better future for our Neighbourhoods

  • Providing the opportunity for people to learn skills and get employment
  • Providing new homes and investing in our existing homes
  • Supporting our schools to provide young people with the best life chances

Our Values

  • Honesty
  • Respect
  • Communicate
  • Team work
  • Passion


5yr Strategic Plan

Our 5yr Strategic Plan sets out in simple terms our direction of travel leading to towards 2020. No-one can accurately predict the future but our ability to respond flexibly, with a clear sense of purpose will help the Group enhance its mission through its organisational values. The delivery of our vision for the business is what underpins all our work.

Our 2020 key challenges detailed below will be our strategic focus to 2020;

  1. Growth
  2. Services
  3. Partnerships
  4. Viability
  5. Community Investment
  6. Towards Independence

A full version of the plan can be found here (pdf)