The figures at the top of the page are our performance statistics from the last financial year, the graphic below this is from an independent survey of tenants of residents in 2014.

Latest Performance 2015 – 2016

Latest Performance 2015 – 2016

Current Rents Arrears

5.46%

Latest Performance 2015 – 2016

Calls answered in 30 seconds

88.46%

Latest Performance 2015 – 2016

Satisfaction w repairs

99.90%

Latest Performance 2015 – 2016

Repairs completed on time

99.93%

Latest Performance 2015 – 2016

Repairs completed on first visit

94.38%

Latest Performance 2015 – 2016

Time To Relet Property

15.40

How we are performing – Willow Park

How we are performing – Willow Park

Value for money

81.4%

How we are performing – Willow Park

Services Provided

85.5%

How we are performing – Willow Park

Neighbourhood

83.9%

How we are performing – Willow Park

Repairs Service

81.8%

How we are performing – Willow Park

Quality of your home

85.6%