Customer Support

Welcome to the WCHG Customer Support Page. Here you will find lots of useful information on everything from Welfare Reform to Universal Credit.

Remember - your rent is your responsibility, but Wythenshawe Community Housing Group is here to help if you are having money worries. We can also help you with mutual exchanges, transfers, or applications for Discretionary Housing Payments.

Contact the Rents and Financial Inclusion Team on 0300 111 000 or 0800 633 5500, via the WCHG App or email us at

If you can’t find the answer to your question, please contact the Financial Inclusion Team on 0300 111 000 or 0800 633 5500.