Building and Fire Safety

The safety of our customers is our number one priority, here you can read about building and fire safety. We have robust procedures in place regarding fire safety which are reviewed and tested on a regular basis.

Keeping you safe in your home

Product Recalls/Fire Safety - Urgent

Please note updated product recall information below that can cause fires or shock. Should you have any of these products, please contact the place you purchased it from to check on the model and to return.

High-rise

We take fire safety in our tower blocks seriously. To reduce the fire risk in your home, the walls, doors and floors are designed to stop fire and smoke from spreading. We also engage fire consultants to complete yearly Fire Risk Assessments.

We aim to help you stay safe in your home with the information below. However, if you have been advised of a temporary evacuation strategy whilst there are ongoing works, please follow the advice as it maybe a temporary requirement to evacuate the building in the event of a fire regardless of where that fire is. If you do have a temporary evacuation strategy in place, this will be displayed in the foyer also and all residents will be advised.

Low-rise

Although the walls, doors and floors are all designed to stop fire and smoke from spreading, we need your help to ensure that you stay as safe as possible.

Independent living scheme

Although the walls, doors and floors are all designed to stop fire and smoke from spreading, we need your help to ensure that you stay as safe as possible.

Fire Risk Assessments (FRA)

As part of our obligations to manage fire safety, we have completed the annual fire risk assessments below.

The reports highlight recommendations and actions that Wythenshawe Community Housing Group (WCHG) need to address.

Fire Safety Leaflets

 

 

WCHG is committed to keeping you safe, and we are progressing with all recommendations within each fire risk assessment.

Who do I contact if I have any questions?

  • If you have any questions or concerns or need a repair, you can contact our Customer Hub by calling 0800 633 5500 or 0300 111 0000
  • If you would like to report an High Rise block building safety concern online, either anonymously or otherwise, you can do it through the High Rise Safety Contact Us Form and there is more information on the High Rise Safety page
  • If you would like to report a building safety concern directly to the Building Safety manager, Victoria Finn, you can do so by e-mail at Building.safety@wchg.org.uk or 07252 905 048. You can also speak to our Building Safety Officer, Tom Porter, on 07525 905 042.
  • If you would like this information in a different format i.e. translation to another language, Braille or large print, please contact Tom Porter, on 07525 905 042, to discuss your preference.