High Rise Safety

Recent work

We have been busy on the high rise buildings making sure our residents are safe by installing fire alarms, checking for any gaps or issues in the structures, fitting sprinklers, renewing lifts in some of the blocks and carrying out soil stack works whilst also engaging fire safety professionals to assess the blocks and provide us with any necessary recommendations.

Product Recalls/Fire Safety - Urgent

Please note updated product recall information below that can cause fires or shock. Should you have any of these products, please contact the place you purchased it from to check on the model and to return.

What work is next

We continue to assess the integrity of materials used externally and internally via Fire Risk Assessments carried out by Fire Safety consultants and will put together programmes of work to carry out the recommendations.

High Rise Safety and Improvement Works

Brookway and Moorcot Courts

We are coming to the end of our most recent External fire safety and improvement works at Brookway & Moorcot Courts.

These works include the replacement of the roof coverings along with increasing the depth of the insulation and re insulating all the pipe work on the roof. This will enhance the performance of the buildings, reduce energy costs for residents and ensure that the roofs remain water tight.

The windows and the spandrel panel have also been replaced on the balconies. These offer a combination of improved safety, increased thermal and acoustic comfort while improving the aesthetics of the buildings. The panels are Fire Safety rated A2 which means that they are none combustible and suitable for buildings over 18 metres in height. Further to this we have upgraded the fire stopping around window openings and upgraded the extractor fans to help reduce mould and condensation.

Moorcot Court has had a number of additional thermal performance and fire safety measures. These include upgrading the insulation of the gable ends, replacing the access walkway panels with using powder coated steel panels, and replacing the riser ducts on the balconies in steel.

Fire Doors - High Blocks and Flats with communal areas

The fire door installations are almost complete, with over 1800 new fire doors installed to all high rise blocks and other flats with communal areas.

We would like to thank all our residents that have allowed us to fit these new fire doors, which help to maintain 'building safety' for those that live in our high rise and communal accessed blocks.

It is very important now that your door has been fitted, to look after it. Please do not drill into these doors or deface them in any way. If you are having issues or there are faults with your new door after it's been installed, these must be reported to our Repairs team as a priority.

There are still a few more to fit, then this element of work will be complete. Once again, 'thank you' for your co-operation whilst this work has been carried out.

Benchill, Brownley and Hollyhedge Courts

WCHG are now at the Contract stage for the planned upgrade to the lifts of Hollyhedge, Benchill and Brownley Courts which will include the major refurbishment of the two lifts in each of the three buildings. We have now entered into contract with our chosen approved lift contractor, Lift craft Ltd.

Works will include modifications to allow each lift to serve all floors, improve reliability, accessibility, energy efficiency and that they are provided with controls to support firefighters use in the event of emergency and evacuation.

Lift craft are due to commence in April this year with the works expected to take approximately 50 weeks to complete. The lifts which currently serves the Even floors will be replaced first between April 2024 and September 2024, the new lift then servicing all floors. The lift which currently serves the Odd floors will be then be replaced between September 2024 and March 2025.

Bagnall and Westview Courts

WCHG are please to announce the completion of the recent major investment works at Bagnall & Westview courts.

The works include upgraded insulation and weather protection to the roof itself along with re insulating the roof service pipework.

The newly installed window/spandrel panels and walkway panels are A2 fire rated, offering much improved fire safety to the buildings. In addition to this, passive fire protection has been upgraded where required. Concrete repairs have also been carried out following surveys by structural engineers.

The concrete areas have been repainted on both blocks. New fencing, paving, drainage and soft landscaping has been carried out at Bagnall court.

Do you have any concerns?

If you would like to report any concerns you have as a tenant, resident or contractor, you can choose to report anonymously via the form below.

Report a safety concern

Everyone can play their part to keep your building safe, if you see or have a building safety concern please get in contact and let us know. Whether it's something that isn’t working how it should or someone acting irresponsibly, just fill out the form below and we will take care of the rest.

We will use this information, to assess what next steps we take to resolve any issues, please be as detailed as possible. Please be advised your information will be kept confidential.

Please be advised your referral can take up to 24 hours to process in working days and is not monitored over weekends. This is not a form to log emergency repairs/issues. Thank you.

High Rise Safety Form

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Read about keeping safe in your home on our Building and Fire Safety page.