Two women learning how to get online

Get online at home in Wythenshawe

As part of our Get Online at Home project our IT tutors at Benchill Community Centre can support customers who want to take advantage of the social tariff broadband offers provided by Virgin Media O2.

IT drop-in sessions:

  • Benchill Community Centre, Monday to Friday from 9.30am – 3.00pm
  • Woodhouse Park Lifestyle Centre, every Friday from 9.30am - 12.00pm

At the drop-ins we will provide support and advice on how you can get online at home at a low cost and why it’s helpful. We’ll also be able to help you improve your IT skills and let you know about weekly internet and IT classes we run across Wythenshawe.

This project is part of a city-wide pilot in partnership with Andy Burnham, Mayor of Greater Manchester and the Greater Manchester Combined Authority. We have been partnered with Virgin Media O2 to help get people online. A part of this is introducing social tariffs.

We are always looking for ways we can help and with the cost of living crisis, support like this is more important than ever.

What is a social tariff?

It’s a home internet connection for people on benefits, to get online at a lower price.

Who is eligible?

Anyone who is receiving:

  • Pension Credit
  • Income Support
  • Income-based Jobseeker's Allowance
  • Income-based Employment Support Allowance
  • Universal Credit

What’s good about a social tariff?

  • It's probably the cheapest way to get online at home with broadband
  • There are no set up costs or installation costs
  • It’s a 30-day rolling contract, so people aren’t tied into anything other than the current month
  • The service can be stopped if money is tight, with no penalty or charges
  • People can leave at any time, and it won’t cost a penny

Do you know someone who is wants to get online at home in Wythenshawe?

If they want to talk about getting online there are lots of ways we can help. They don’t need any experience or equipment of their own to get started.

They can call our Customer Hub on 0800 633 5500 or 0300 111 0000 or pop in and see us at Wythenshawe House, Poundswick Lane and we’ll make sure they get the right information and help.

Do you have an old device you'd like to donate to someone in need?

We recycle the IT equipment we no longer need back into our community. If you want to donate a device you no longer use, please visit

Remember to remove all personal information before donating your device. You can visit for more information on how to do this.

Find out why and how we're working with Virgin Media O2

Useful links
Are you a low income household? Get low cost broadband with Virgin Media O2
Find out more about the Get online Greater Manchester: digital inclusion pilot for social housing residents pilot we are taking part in
Our Customer Support page includes more information on cost of living support
IT access and classes at our Benchill Community Centre where you can get IT training