Who we are and what we do

About us

Our purpose is to provide good quality homes and services to our tenants and leaseholders, and to play a leading role in creating safer, healthier communities.

More than housing

We’re a community-focused housing association in Manchester, providing affordable homes and services that support local people to thrive. As a local organisation in Wythenshawe, we’re shaped by local people and priorities, and committed to building safe, welcoming places to live.

This means: 

  • Supporting local events and community spaces 
  • Providing access to skills, support and wellbeing services 
  • Involving residents in decisions that affect their homes 
  • Improving shared spaces to make them greener and safer 

How we work

We’ve summed up what we’re about in 9 things we focus on every day:

  1. Our tenants and leaseholders come first.
  2. We treat everyone with respect and listen.
  3. We work with and for our community.
  4. We look after Wythenshawe’s green spaces – we’re proud of our Garden City roots.
  5. We invest in our homes and do our bit to look after the planet.
  6. We don’t just think about today, we plan for tomorrow.
  7. We build teams and make sure they feel supported and included.
  8. We stay financially sound so we can keep doing our good work.
  9. We balance the business side with caring about people.

Corporate Plan 2023-26

Our Corporate Plan 2023-26 shares our focus for the next three years and our vision for the future. Learn more about our purpose and our plan.

  • Our Corporate Plan 2023-26PDF (15 MB)
    PDF (15 MB)

    Our corporate plan sets the tone and vision of our business for the next three years.

    Download
  • Our Corporate Plan 2023-26 appendicesPDF (10 MB)
    PDF (10 MB)

    The appendices for our corporate plan, which sets the tone and vision of our business for the next three years.

    Download
  • Our Corporate Plan 2023-26 summaryPDF (4 MB)
    PDF (4 MB)

    A shorter summary of out corporate plan, that sets the tone and vision of our business for the next three years.

    Download
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How we’re regulated

  • Regulator of Social Housing

    We’re regulated by the Regulator of Social Housing (RSH), which sets the standards all social housing providers must meet.

    These cover two main areas:

    • Economic regulation – how we’re governed, financially managed and deliver value for money.
    • Consumer regulation – the safety, quality and transparency of our homes and services.
  • Standards we meet

    The Regulator of Social Housing carries out a check every year to confirm financial strength and good governance, and an inspection every four years.

    Our most recent inspection in 2024 rated us:

    • G1 – Governance
    • V1 – Financial Viability

    You can read more about these ratings on the GOV.UK website.

    Learn about inspection ratings
  • The Social Housing Regulation Act 2023

    Introduced in April 2024, the Act gives the Regulator of Social Housing stronger powers to make sure tenants are:

    • Living in safe, decent homes
    • Treated with respect
    • Listened to and taken seriously
    • Able to hold landlords to account

    Learn more about the new consumer standards on the GOV.UK website.

    Read about consumer standards

Value for money

We work hard to make sure every penny counts, and when we save a bit, we put it back into the things that matter most. Got an idea about how we can do things better? Get in touch.

Email us

Check out our Value for Money strategy

Our Value for Money Strategy explains how we make the most of our resources to deliver great services and keep doing the right thing for our customers and communities.

  • Value for Money Strategy 2023-26PDF (245 KB)
    PDF (245 KB)

    The Value for Money strategy sets out the strategic priorities and main objectives for us to deliver between November 2024 and March 2026.

    Download

Our awards

It’s not about awards, but we’re pleased when our work gets noticed.

2025

Housing Technology Awards

  • Winner: Digital Transformation

Youth Buzz Awards

  • Winner: Youth Team of the Year

2024

Women in Housing / Housing Heroes

  • Winner: Employer of the Year
  • Shortlisted: Sarah Woolley (Woman of the Year), Faye Greaves (Woman of the Future), Lilianna Vetter (Inclusion Champion)
  • Nominated: Recruitment Campaign of the Year

Northern Housing Awards

  • Winner: Excellence in Culture and Development

Work with us

We’re more than a housing provider, we’re part of the community. If you care about people and want to make a difference, you’ll feel right at home here.

We offer some great benefits to support you at work and beyond:

  • Enhanced pension 
  • Loads of learning and development 
  • Hybrid and flexible working roles 
  • Great pay and holidays 

And that’s just the start.

See our job vacancies
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