What Our Customers Say About Us
197 customers contacted us to give compliments in 2024-25.
The main reasons for their compliments were:
- Repairs were completed quickly and to a high standard
- Customer access colleagues were helpful, professional, supportive and friendly
- Our grounds maintenance service is a quality service that is highly valued by residents
Some examples of what our customers are currently saying about us and our services.
Customer Hub
‘‘I want to thank the Hub advisor from yesterday for her professionalism, understanding and courtesy during my call. She took time to understand my needs and took action to raise an emergency. She listened and showed empathy. I feel strongly that this kind of service deserves praise!’
Property Maintenance
“The gas operative was so helpful today when he attended to repair the radiator. He was extremely polite, very thorough and even checked my boiler whilst he was here. He's a credit to the company.”
“The guys working in the flat above are all so polite, kind and friendly and even cleaned my back window, they are a credit to us (Wythenshawe Community Housing Group).”
Grounds Maintenance
“I would like to say that the gardening team came to my home to cut my grass and bushes. The gardeners did a top, very professional job,(excellent).This was the same team who did my last visit and there work was again excellent. Thank you Wythenshawe Community Housing Group and the gardening team for what you have kindly done for me.”