Do you need help applying for Universal Credit? WCHG now provide a free tool which is designed to help and support you when applying for Universal Credit for the first time.

The UC Helper guides applicants step by step on how to create an online Universal Credit account, how to make a claim and how to verify your identity. There is even advice to help you when attending an interview.

There is also a checklist to track your progress plus tips for each stage. This tool is mobile-friendly, as well as on a laptop or desktop PC.

Ask for help

If you are struggling with your Universal Credit application, cannot pay your rent whilst waiting for a claim to be awarded, or would just like to talk through the process with someone, our Financial Inclusion Team can help with this. Contact via our App, call 0300 111 0000 or email: