What Our Customers Say About Us

Some examples of what our customers are currently saying about us and our services.

Property Maintenance

  • Thank you to your electricians for being incredibly polite professional and friendly. They absolutely went the ‘extra mile’ and completed another repair whilst present.
  • I want to thank Sophie, Gas Operative, for doing a great job, being polite and leaving the area clean.
  • I would like to compliment Charlie for fixing my curtain rails, he provided excellent customer service and it is the best I have received in my time as a tenant.
  • I would like to thank Paul for fixing the central heating system. He was amazing, explained everything he was doing and told us what was causing the water hammer.

Customer Hub

  • I would like to pass on thanks to Brenda for being professional and understanding and for fully explaining the procedures to me.
  • I want to praise the Customer Feedback Team for everything they have done to help resolve my concerns, they are an asset to WCHG.
  • I want to thank the Customer Hub advisor for going out of their way to help me for listening and resolving my issue.

Grounds Maintenance

  • I want to say thank you to the team who did the communal gardens on Altrincham Road, they have done a brilliant job and they look great.
  • Compliments to the Ground Maintenance Team, the lads were lovely polite and helpful.
  • Big thanks to Tony and Jim, they arrived early, courteous, polite and professional, you should be proud to have them on your team.

Income Team

  • Thank you to the Financial Inclusion Officer for helping me mentally, physically and positively, she was kind and professional and not once did I feel judged.
  • Thank you to the Financial Inclusion team for all their help and support our household income has increased as a result of this.