Help and advice

Getting you online

We want to make sure everyone in Wythenshawe can get online. If you or someone you know needs help accessing the internet or wants to develop their digital skills, we can help.

The digital divide

What is the digital divide, why is it important, and what we’re doing about it.

Worried about the cost?

You’re not the only one. There are ways to get connected without breaking the bank.

We can help with:

We’ll help you find what works for you – simple, affordable, and with no nonsense.

 

Not confident with tech?

No problem. You don’t need to be a whiz. Our friendly team offer free, relaxed sessions right here in the community.

You can get:

  • Easy-to-follow help with phones, tablets, or computers
  • Support to stay safe online
  • Training that goes at your pace -no jargon, no rush

Not really interested in going online?

We totally get that. But even a little bit of digital confidence can go a long way.

Being online can help you:

  • Keep in touch with friends and family
  • Save money on shopping, bills, and more
  • Find new opportunities or boost your income
  • Look after your health and wellbeing

It’s not about being techy and spending all day scrolling – it’s about staying connected and supported.

Steven's story

Getting online can feel like a big step — here’s how Stephen, a local resident, was supported to learn new skills and feel more confident.

Social tariffs explained

A social tariff is a special home internet package for people on certain benefits. It’s cheaper than standard broadband, with no hidden costs or long contracts.

Who can get one?

You might be eligible if you get:

  • Universal Credit
  • Income Support
  • Income-based Jobseeker’s Allowance
  • Income-based Employment Support Allowance
  • Pension Credit

The benefits:

  • One of the cheapest ways to get internet at home
  • No set-up fees
  • Month-to-month, and cancel anytime
  • If money’s tight, you can pause or stop with no fuss
  • No tie-ins, you’re free to leave anytime

Need help applying? Pop into Benchill Community Centre – our IT tutors are there to give one-to-one support.

Virgin Media O2 are one company who offer social tariffs. Watch this video to see how we’re working with them to help get the people of Wythenshawe online.

Get in touch

If you or someone you know wants help getting online, or has questions, get in touch. There are lots of ways we can help, and support is available across Wythenshawe.

Call Benchill Community Centre

0161 946 9520

0161 946 9520

Contact our Digital Inclusion Officer

Call 07580 870450 07580 870450 Email alasdair.ricard@wchg.org.uk
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