Help and advice

Money help and advice

If you’re struggling to keep up with rent, bills or the cost of food, we're here to help with support and advice to get you back on track.

We're here to help

If you live in one of our homes and have any money issues, our Financial Inclusion Team is on hand to offer free, friendly, confidential support.

We can help with:

  • Benefits including Universal Credit, Housing Benefit and Council Tax support
  • Food and fuel debt, including referring you to local food banks
  • Bills and budgeting support
  • Putting you in touch with debt specialists

We promise:

  • No judgement
  • Total privacy
  • Straight-talking, down-to-earth advice

Get in touch

Use your online account

You’ll need to login or register first

Access My Account

Call us to speak to someone direct

We’re available Mon-Fri 8am-6pm

0300 111 0000

0300 111 0000

Email our Financial Inclusion team

We’ll try to respond within 24 hours

Local support

  • Banking and saving

    Opening a bank account

    Applying is simple. You’ll need ID and proof of address, and most banks let you apply online or in a branch. You could also try Manchester Credit Union.

    Free cash machines in Wythenshawe

    Many cash machines, also known as ATMs, in Wythenshawe and Northenden are free to use, including at:

    • ASDA Wythenshawe
    • Tesco Baguley
    • Wythenshawe Hospital
    • Most Post Offices (you can pay-in cash here too)
  • Food banks

    Just ask us, your GP, social worker or Citizens Advice for a referral. It’s okay to need help.

    Find your nearest food bank

    With the Trussell Trust

    Call 01722 580 180 01722 580 180 Visit Trussell Trust
  • Need furniture?

    New and used furniture, white goods – good quality, low cost, delivery available for £8. Accepts Manchester Credit Union loans.

    Tree of Life Centre

    Greenbrow Road, Wythenshawe, M23 2UE

    Emmaus South Manchester

    St. Andrews Church,
    Brownley Road,
    Wythenshawe, M22 0DW

    Visit Emmaus
  • Home contents insurance

    We insure your home, but not the things inside. To protect your things from fire, theft, flooding and accidents, we’ve teamed up with Aviva to offer simple, affordable contents insurance just for tenants.

    Pay weekly, monthly or yearly, with no excess to pay.

    Home contents insurance
  • One-off costs for emergencies

    • Budgeting Loans / Advances
      From DWP if you’re on certain benefits, to help cover big costs (furniture, clothing, moving). Ask at your Jobcentre or visit gov.uk
    • Local Welfare Provision
      For emergencies, when there’s no other way to pay (food, furniture, essentials). Apply through Manchester City Council

Struggling with debt?

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