Your safety and wellbeing

Safeguarding people

We work with others to spot concerns early and make sure people get the right support. All worries are taken seriously, and we’ll always act to help keep people safe, in our homes and across our communities.

What is safeguarding?

Safeguarding means helping people live safely, free from harm or abuse. It includes preventing harm, giving support, and taking action when someone or a family needs help.

This applies to:

  • Babies
  • Children
  • Young people (under 18)
  • Any vulnerable adult who could be at risk, including those with care needs or who need support to make decisions.

What does abuse look like?

Abuse isn’t always obvious, and it can come in lots of different forms. That’s why it’s important to know the signs, and to speak up if something doesn’t feel right or you’re just not sure.

Here are some types of abuse to watch out for:

  • Physical – being hurt or harmed
  • Emotional/Psychological – bullying, threats, being made to feel worthless
  • Financial – money being taken or controlled
  • Sexual – any unwanted sexual behaviour
  • Neglect – not being cared for properly
  • Modern Slavery – being forced to work or exploited
  • Discriminatory – abuse based on race, gender, disability, etc.
  • Organisational – poor care or abuse in places like care homes
  • Self-neglect – when someone isn’t looking after themselves and needs support

How we can help

If you’ve seen something worrying, are feeling unsafe yourself, or just need advice, we’re here. No judgement, no hassle, just support.

What we do:

  • Take concerns seriously and act fast
  • Make sure people feel listened to and respected
  • Train our staff and volunteers to spot the signs of abuse
  • We work with social services, health workers and the police
  • Follow proper rules and laws to protect your rights

Whether you live in one of our homes, volunteer with us, or just use our services, your safety matters to us, you matter to us.

Remember:

If someone’s in immediate danger, call

999

999

For anything else, even if you’re not sure, talk to us.

Call 0300 111 0000 0300 111 0000 Email safeguarding@wchg.org.uk

Are you worried about a child?

Are you a young person who needs support?

If you’re a young person who needs advice, support or just someone to talk to, you’re not alone. Childline are here for you, whatever you’re going through, online, on the phone, anytime.

Childline

Go online or call FREE, 24 hours a day, 7 days a week.

Call 0800 1111 0800 1111 Visit Childline website

Helpful information

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