Manchester City Council Services – Do It On line

It's NOW quicker and easier to get Manchester City Council services online 24 hours a day, 7-days a week on a computer, tablet or mobile phone at

You can report problems such as:

  • Graffiti
  • Dumped rubbish
  • Litter problems
  • Request a service such as:
  • Order a new bin. Get a new bin.
  • Request help if the person is unable to put their own bin out on collection day.
  • Request a bulky item such as a mattress to be collected.
  • And pay council bills, business rates or set up a direct debit online.

Setting up a customer account

It is simple to set up a customer account - please see the guide below
This allows Manchester residents to:

  • See services, information, news and events in their neighbourhood.
  • Check the progress of their requests and get email updates.
  • Send online requests without having to give their details every time.
  • Get a quicker service. Requests are fast-tracked to the right place.

MCC How To Guide (PDF, 884 KB)

Manchester City Council Services – Do It On line