National Lockdown Announced

On 4th January 00.01am, the United Kingdom will enter a full national lockdown. Our reception will remain closed, we will review the reopening in line with government guidelines in the coming weeks.

For more information and detailed guidance on how this affects you please visit: National lockdown: Stay at Home - GOV.UK (

Please note that during this time we will prioritise emergency and urgent repairs, gas servicing will continue as normal.

The best way to access our services from the comfort of your home is through the WCHG App. It provides a 'One Stop Shop' to services such as paying your rent, checking your balance and you can log a repair at a time slot convenient to you as well reporting any ASB, all at the click of button. The WCHG Customer App can be downloaded via Google Play and the Apple Stores.


The new #NHSCOVID19app, now available in England and Wales, is the fastest way of knowing when you’re at risk from coronavirus.

Download now from:

Google Play Store: NHS COVID-19 - Apps on Google Play 

Apple App Store: ‎NHS COVID-19 on the App Store (

Find out more: The NHS COVID-19 app support website - NHS.UK 

National Lockdown Announced