We are based in South Manchester and allocate homes throughout the Wythenshawe and Cheshire East areas. We offer affordable housing for families, couples and single people.
Registering for re-housing
We are part of Manchester Move and Cheshire Homechoice. We do not allocate homes direct and we do not offer homeless accommodation. You can apply for a home in Wythenshawe with Manchester Move and in Cheshire East with Cheshire Homechoice. We are three separate organisations and aren’t in the same building.
Manchester Move Frequently Asked Questions
Manchester Move is a choice-based lettings system and is used by Manchester City Council and approximately 20 registered providers, including us who advertise empty homes throughout the city.
You can read the re-housing policy here.
If you are already a tenant with us, you must apply for re-housing with Manchester Move and we'll manage your application.
If you are not a tenant with us, you will get an email from Manchester Move to let you know which housing association is dealing with your application.
If we're selected to process your application, please see below for more details.
You can help reduce delays by managing your application online, in particular by uploading photographs of your documents straight on to your application, rather than sending them in by post or handing them in.
To do this, when you log into Manchester Move, you will notice a blue button that says 'Upload supporting documents'.
You can click on this button and upload the documents required. These will attach directly onto your rehousing application and automatically send a message to the landlord handling your application. Please ask a friend or relative for help if necessary.
If you are unable to upload your documents you will need to post them to:
Wythenshawe Community Housing Group
Wythenshawe House
8 Poundswick Lane
Wythenshawe
Manchester
M22 9TA
You will be able to place bids on any homes you may be eligible for by logging onto your Manchester Move application.
Please note, all offers depend on a satisfactory Money Health Check to make sure you can afford all the costs.
Regularly log on to your Manchester Move application as homes can be advertised daily. You will not be considered for any home unless a bid has been placed.
Some of our homes are allocated using a Local Lettings Policy, for more information please see the question below "What is a Local Lettings Policy?"
You will need to fully fill in the medical related questions on your Manchester Move application. This will mean you'll need a medical assessment and you'll be required to provide supporting information.
Please read section 16 of the Allocations policy.
This explains the reasons why applicants are placed on the review list, the review process and the criteria for a successful appeal.
Please note, if a decision is made to remove you from the review list, this is the date your application can be made live and you can join the waiting list.
It's your responsibility to make sure your re-housing application explains your current circumstances.
If any of your circumstances change please log on to your Manchester Move application and report a change in circumstances.
Please note, if you are made an offer but you have not updated your Manchester Move to reflect your current circumstances the offer could be withdrawn.
You will be contacted by a member of our Tenancy Management team, we will review your circumstances and arrange a virtual viewing. If you are interested in the offer a Money Health Check will be arranged to make sure the property is affordable for you.
Cheshire Homechoice Frequently Asked Questions
Cheshire Homechoice is the waiting list for people who want to access social housing. It's where we, and other housing associations, advertise our empty homes that are ready to let.
- If you're looking for a home in Cheshire East, you must apply to join the Housing Register. You can do this by filling in an application form on the Cheshire Homechoice website or by calling Cheshire East Council on 0300 123 5017
- You will then be assessed by Cheshire East Council and placed in a priority band based on your need and reason for needing a home
- Every week there are adverts of homes that will soon be ready to let
- After you have a “live” account with Cheshire Homechoice you’ll be able to log in to or phone Cheshire Homechoice to see which of our homes are available to bid on
- When you bid on a home it means you are registering your interest in a home
- After a week, we review all applicants by their banding and how long they have been waiting. From here, we'll start to make offers.
You will be contacted by a member of our Tenancy Management team, we will review your circumstances and arrange a viewing. If you are interested in the offer a Money Health Check will be arranged to make sure you can afford the home and all the costs.
We are unable to provide feedback on every bid. When you log into your Cheshire Homechoice account you should be able see a range of where you have come on each property you have bid on, for example 1-5, 10-20.
We are can't accept supporting documents for your Cheshire Homechoice application. These need to be shared with Cheshire Homechoice. You can email them to cheshirehomechoice@cheshireeast.gov.uk or post them to: Cheshire Homechoice
Town Hall
Macclesfield
Cheshire
SK10 1EA
We advertise homes as soon as possible. If someone has handed in their end of tenancy form and then asked for an extension, it may be delayed in being offered.
Our Repairs team will check the home to see if any work is needed. If works are delayed or become bigger than planned, it can delay an offer being made.
We recommend you continue to place bids until you are contacted by a housing provider.
No, you will only be able to bid on homes that are the right size for you and you are also limited to two bids at a time.
Cheshire Homechoice is a “choice-based lettings” system, meaning you have the choice on what you bid on.
We only want you to bid on homes you would like to live in. If you refuse more than one offer of accommodation, it can affect your priority banding.
General re-housing Frequently Asked Questions
We do not have homeless accommodation.
- If you are based in Manchester, you will need to contact the Housing Solutions team at Manchester City Council.
- If you're based in Cheshire East, you will need to contact the Housing Options team at Cheshire East Council.
Wythenshawe Community Housing Group's Allocations Policy
Sometimes we may allocate homes outside of our Allocations Policy. On these occasions we will allocate the homes using an Local Lettings Policy.
Local Lettings Policy's are applied for various reasons and are used to help create sustainability within neighbourhoods.
We have a number of Local Lettings Policy's across Wythenshawe that support the aims of the Trust and help create sustainability within certain areas. Some of the reasons we may apply a Local Lettings Policy to an area or particular property type include:
- Help reduce anti-social behaviour
- Offer a choice and affordable product for those in employment
- Age restrict certain properties to promote social cohesion
All Local Lettings Policy's will be reviewed every 12 months.
When properties do become available we will advertise them on Manchester Move. It is important that when you are looking for a property you always read the eligibility and description as this is where we will tell you about any special criteria.
Find out more on the Buying Your Home page on this website or by contacting our Leaseholder Officer on 0300 77 77 177 or email enquiries@gardencityhomes.org.uk
We have housing like Village 135 that provides Extra Care for people who need it. Call us on 0300 111 0000 or email us at customerenquiries@wchg.org.uk
If you are a tenant with us or another registered social housing provider you may wish to consider a mutual exchange, as demand for properties in Manchester is exceptionally high, resulting in lengthy waiting times.
House Exchange is the largest not for profit mutual exchange system on the market who specialise in facilitating introductions between housing association or council tenants who are looking to swap their home.
To seek a mutual exchange, register with House Exchange.
If you are a tenant with us and you have found an exchange partner you can fill in an application.