The figures at the top of the page are our performance statistics, the graphic below this is from an independent survey of tenants of residents in 2018.
Latest Performance
Current Rents Arrears
2.56%
Calls answered in 30 seconds
85.31%
Satisfaction w repairs
99.94%
Repairs completed on time
99.95%
Repairs completed on first visit
92.63%
Time To Relet Property
21.93
How we are performing
Value for money
87.7%
Services Provided
86.3%
Neighbourhood
83.4%
Repairs Service
81.4%
Quality of your home
83.0%
