The figures at the top of the page are our performance statistics, the graphic below this is from an independent survey of tenants of residents in 2018.
Latest Performance

Current Rents Arrears
3.40%

Calls answered in 30 seconds
64.66%

Satisfaction w repairs
99.92%

Repairs completed on time
98.31%

Repairs completed on first visit
74.30%

Time To Relet Property
27.73
How we are performing

Value for money
87.7%

Services Provided
86.3%

Neighbourhood
83.4%

Repairs Service
81.4%

Quality of your home
83.0%