Our repairs reporting system is now available
Our brand new and improved non-urgent repairs reporting system is now available. All repairs can again be reported on 0300 111 0000 / 0800 633 5500 via our Customer Hub.
Why have you changed the repairs system?
It will give customers a better experience. We'll:
- be better at communicating with customers about repairs through text messages. They will include reminders about when we're due to
- arrive and make it easier to cancel or re-arrange appointments
- be able to fix repairs more often on the first visit, especially for standard jobs
- have more up-to-date information to share with customers about progress
