WCHG are asking tenants who have claimed Universal Credit to share their experiences of the claim process. We will be using this data to develop our services and use the findings to inform a wider national discussion with the DWP.

Universal Credit came into force just over a year ago, to better understand the impact to our customers we would like you to complete a survey by clicking here. The survey will take roughly 10 minutes to complete. It’s important to us that our customers take this survey to see how your information can inform and help us shape the work we do. To be in with a chance of winning £250 Tesco voucher, please complete the survey by the 30th June.

Please be advised the survey will go live on the 10th June 2019.

Should you have any questions or comments on the survey, please contact;

T: 0800 633 5500 (FREE FROM A LANDLINE)
T: 0300 111 0000 (LOCAL RATE FROM A MOBILE)
E: customerenquiries@wchg.org.uk

Thank you for taking the time to complete this survey. Your time and effort are much appreciated.