They were on sale from September 2014 to November 2017.
A small number of these products have shown excessive heat build-up inside the plug, and in some circumstances, this could cause items in contact with them to ignite.
THE TWO PRODUCTS ARE:
REMOTE CONTROL ON/OFF SET TWIN SET
Product barcode number: 5052931395033
REMOTE CONTROL ON/OFF SET TRIPLE SET
Product barcode number: 4895130705675
Again, there is a potential fire risk so if you, or someone you know, has bought one of these products, stop using it and take the below steps immediately:
•
switch it off at the wall
•
remove the plug
•
return it to your local B&Q store where we will fully refund you and answer any further questions you may have
At B&Q, we have rigorous quality control procedures in place for all our products, and we take great pride putting the safety and wellbeing of our customers above everything else.
If you need any further information, please visit your local store or contact B&Q Customer Services on UK: 0300 303 4482 ROI: 1800 946 327. Lines open Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm
We are sorry for any inconvenience this may cause. For more information click here
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