If you’re worried about your home’s safety – like damp and mould, structural issues, fire risks, unsafe gas or electrics – call us on 0300 111 0000. If there’s an immediate danger, we’ll assess it within 24 hours and make it safe as soon as possible. If repairs mean your home isn’t safe to stay in, we’ll help with next steps, including temporary housing if needed. If you live in a high-rise and can’t use stairs in an emergency, we’ll help you apply for priority rehousing.
Safety We inspect every home at least once every five years for Category 1 hazards under the Housing Health and Safety Rating System (HHSRS), and carry out an annual gas safety check. If we find anything unsafe, we’ll act quickly and explain your options. Gas safety Good repairs We’ll repair or replace key parts of your home - like your roof, heating, plumbing, or electrics - if they’re failing. If we find or suspect asbestos, we’ll make sure it’s safely managed or removed by professionals. Asbestos safety Modern comfort A decent home includes modern kitchens and bathrooms, good soundproofing, and clean shared spaces. If you don't want an improvement and there’s no safety issue, we’ll respect your choice. Read the Decent Homes Standard Warm and efficient We make sure your home stays comfortable all year with proper insulation and effective heating. We also manage water safety, including hot water systems, to help keep your home safe, efficient and reliable. Water safety Fire safety If you live in an apartment, we’ll carry out professional fire risk assessments, publish the results, and complete any required actions. For buildings over 18 metres in height, you’ll receive a fire safety leaflet with key contacts and emergency guidance. Learn more about fire safety in your building. Fire safety
If you've spotted a hazard in a high-rise building, call us on 0300 111 0000 or fill in our online form High-rise safety concern Report a high rise safety concern Give us more details to help us look into your concernName of the block you're reporting(Required)Would you like to remain anonymous?(Required) Yes No UntitledUntitledEmail Phone number(Required)Address of the block you're reportingAddress of the block you're reportingEnter the address manuallyUntitled(Required)Untitled(Required)Untitled(Required)Untitled(Required)Untitled(Required)Details of concern(Required)Please provide as much detail as possible.For more information about how we use personal data, see our privacy notice.CAPTCHA
Building Safety PolicyPDF (782 KB) PDF (782 KB) Download Property Compliance PolicyPDF (299 KB) PDF (299 KB) Download Keeping You Safe in Your HomePDF (3 MB) PDF (3 MB) At Wythenshawe Community Housing Group, we follow the law to keep you safe in your home. Learn more about the key areas we regularly check to make sure everything works as it should. Download Home Health ChecklistPDF (446 KB) PDF (446 KB) Spotted something in your home that doesn’t feel right? Tick the boxes and get in touch, we’re here to help. Download Need this information in another format?
