On Thursday 5th November new National restrictions will come into force to control the spread of Coronavirus until Wednesday 2 December.
Please note that during this time our Repairs & Gas Servicing service will continue as normal. To see any further impact on our services, please check our ‘Coronavirus Toolkit’ which will continue to keep you updated throughout the coming months https://www.wchg.org.uk/impact-on-services/
To check the specific rules of the National Lockdown visit the Gov.uk website - https://www.gov.uk/guidance/new-national-restrictions-from-5-november
The best way to access our services from the comfort of your home is through the WCHG App. It provides a 'One Stop Shop' to services such as paying your rent, checking your balance and you can log a repair at a time slot convenient to you as well reporting any ASB, all at the click of button. The WCHG Customer App can be downloaded via Google Play and the Apple Stores.
The new measures will apply nationally for four weeks up to Wednesday 2 December.
You can help to protect your friends and family by downloading the NHS COVID-19 App to keep updated on the latest guidance from Thursday 5 November.