New Welfare Reform Section

We have updated our website to include lots of useful information on Welfare Reform -

There are some really useful FAQs with drop down boxes with further information and you will find the answers to questions such as:

  • “I want to let out my ‘extra’ bedroom to a lodger. How do I do this, and is it a good idea?
  • “What do I do if I need an extra room because I have access to my son/daughter /grandchild and they stay with me regularly…?
  • “What happens to my Housing Benefit if I go abroad?”
  • “’I’m not sure I will cope with Universal Credit being paid monthly – is there an alternative?”

If you have any further questions please contact the Rents and Financial Inclusion Team on 0300 111 000 or 0800 633 5500 or email us on