Customer Support

Welcome to the WCHG Customer Support Page. Here you will find lots of useful information on everything from Welfare Reform to Universal Credit.

Remember - your rent is your responsibility, but Wythenshawe Community Housing Group is here to help if you are having money worries. We can also help you with mutual exchanges, transfers, or applications for Discretionary Housing Payments.

Contact the Rents and Financial Inclusion Team on 0300 111 000 or 0800 633 5500, via the WCHG App or email us at moneyadvice@wchg.org.uk

What do you need to know?

Below we have provided some summaries of the recent and forthcoming changes. There is more detailed information on all these – follow the links below for more detail including Frequently Asked Questions. If you can’t find the answer to your question, please contact the Financial Inclusion Team on 0300 111 000 or 0800 633 5500.