Taking care of you and our workforce

Wythenshawe Works is the department that repairs and maintains your home. We are based at Greenwood Road and from here our teams provide a range of repair and maintenance services.

Always report any repairs you need straightaway. You also have some repairing responsibilities and there are some occasions when we can recharge you for repairs we complete. Please see our Repairs and Maintenance Policy for more details.

When a repair is our responsibility, we can sort out your repair quicker when you tell us:

  • As much information as possible.
  • When you will be home.
  • Contact phone numbers – daytime and evening

For smaller jobs, you can use our Handyperson Service.

All our staff and contractors carry identification, but if you are not sure about their identity please call us to check.  You can also set up a password which any visitor to your property must tell you before you let them in.

Repairs can currently be reported in the following ways:

  • Via The WCHG App - available from the App & Google Play Stores now. Find out more about the WCHG App here.
  • Using our online form
  • By telephone on 0800 633 5500 or 0300 111 0000 – our Customer Service Team is available Monday to Friday, 8am to 6pm to answer all enquiries

To report emergency repairs outside of office hours, during weekends or Bank Holidays, please call 0800 633 5500 or 0300 111 0000.