COVID-19 Update

Frequently Asked Questions

We would like to reassure all customers that in this ever changing situation, we will continue to act upon government guidelines and will change our guidance and advice accordingly. We will keep this page regularly updated as things progress to keep you fully informed of any changes that may affect you.

Paying your rent

Repairs, mandatory servicing & access

Financial advice and support

Claiming Universal Credit

Ways to contact us

Reporting neighbour nuisance

Domestic Abuse Support

Community Support

Foodbank support

Your mind matters!!

How you can support WCHG support you

WCHG’s approach to Coronavirus

Waste Disposal